IVI 3000 Download

El Cajon California 800-988-6221 Fax 800-961-2219

Ingenico IVI 3000 Down Load Instructions

PROMPTS

YOUR INPUT

NO APPLICATION

Hold down the clear button until it says enter password. (about 6 seconds)

ENTER PASSWORD

press 246135 and press ENTER

UNIT CONFIG MODE

Press ENTER and Number 1

FULL DL 1=Y 2=N

Press 1 for this prompt and all others until it says DOWNLOAD PHONE NBR

DOWNLOAD PHONE NBR

Press 16195935048 and press enter

SERIAL NUMBER

Put in the 8 digit merchant number and press ENTER

APPLICATION ID

Put in GCS101 and press ENTER. Terminal will download for about 5 minutes. Once done it will say DOWNLOAD DONE. Press CLEAR and wait a few seconds. Press CLEAR again

DOWNLOAD FAIL

QUICK CHECK LIST

LOST COM W HOST, NO ENQ, NO LINE
It is probably an issue with the phone line. These readers are very sensitive to the signal being strong. If there are any devices connected to the same line such as fax machines or computers they need to be completely disconnected. That will normally fix those type errors. Once corrected press CLEAR. The terminal will say RETRY 1=Yes 2=No. Press 1.

SERIAL NOT FOUND
The wrong merchant number was entered for the serial number. Start over and make sure the correct merchant number is entered for the serial number.

APP NOT FOUND
The wrong application name was entered (GCS101). Start over and make sure it is correct.

APP CORRUPTED
This is usually due to noisy phone lines. The application was not cleanly loaded. You will have to start over. Insure there are no other devices on the same line. Even if they are not running disconnect everything else.

Printer prints garbage
The printer should be turned off and back on. If that does not correct it then the printer is not configured to talk to the terminal correctly. There is no way to fix that except through the printer manufacturer.

TEST THE TERMINAL

Do a test sale for $1.00 to authorize your commission and to insure the receipt prints correctly. If on conversion it should have an authorization paragraph and a signature line with two spaces for the printed name and phone number. If it does not call us.